Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward xe2x80x93 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a System Administrator at Kyndryl, youxe2x80x99ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youxe2x80x99ll be at the forefront of new technology and modernization, working with some of our biggest clients xe2x80x93 which means some of the biggest in the world.Therexe2x80x99s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youxe2x80x99ll be managing systems data for clients and providing day-to-day solutions and security compliance. Youxe2x80x99ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youxe2x80x99ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youxe2x80x99ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.As a Zscaler administrator you are responsible for managing and configuring Zscaler security services, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), to ensure secure network access for users by implementing and maintaining policies like URL filtering, threat prevention, and access controls, while also monitoring for security incidents and collaborating with network and security teams to optimize the Zscaler platform within an organization's infrastructure; essentially acting as the primary point of contact for all Zscaler related operations and troubleshooting.Strong understanding of network security concepts like firewalls, VPNs, and proxy servicesExpertise in cloud security architectures and Zero Trust principlesFamiliarity with Zscaler administration console, including policy configuration and reporting featuresExperience with identity management protocols like SAML and OAuthProficiency in troubleshooting network connectivity issuesExcellent communication and collaboration skillsWho You AreYouxe2x80x99re good at what you do and possess the required experience to prove it. However, equally as important xe2x80x93 you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused xe2x80x93 someone who prioritizes customer success in their work. And finally, youxe2x80x99re open and borderless xe2x80x93 naturally inclusive in how you work with others.Required Technical and Professional Expertise8-12 years of experience focused on Network support, configuration, and implementation5+ years of experience in ZScaler administration5+ years of experience in core switching, routing, MPLS, and firewallsNetworking and security architecture and engineering support experience across local, regional, and global domainsAbility to effectively execute multiple IT projects and deadlines with limited supervisionPreferred Technical and Professional ExperienceZscaler Internet Access (ZIA)Zscaler Private Access (ZPA)Zscaler Client ConnectorBeing YouDiversity is a whole lot more than what we look like or where we come from, itxe2x80x99s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But wexe2x80x99re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you xe2x80x93 and everyone next to you xe2x80x93 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thatxe2x80x99s the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter xe2x80x93 wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked xe2x80x98How Did You Hear About Usxe2x80x99 during the application process, select xe2x80x98Employee Referralxe2x80x99 and enter your contact's Kyndryl email address.

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