Job Description

About the Customer Company is the second-largest Indian company by market capitalization, the most valuable IT service brands worldwide, and the top Big Tech (India) company. About the Role Designation : Zonal Operations Manager, Deputy Zonal Operations Manager Responsibilities: Managing and coordinating Operational Activities of the Zone Drive Zonal team to achieve assigned zonal targets Review &; expand assessment compatible Nodes Infrastructure in the Zone Build strong relationship with partners Review and ensure Policy Compliance Manage cost Presentation/Meetings with the Clients/Partners Reviewing and reporting on daily/weekly/monthly Performance Reviewing measures to achieve performance targets Attending conferences, events, and meetings as per the schedule Resolve operational and other technical issues in the Zone Maintain communication with Delivery, Sales and Admin teams on regular basis Lead the planning and delivery of effective, efficient, and sustainable operations across the Zone Ensure that delivery is in line with budgets and key performance indicators Monitor, coach, support, motivate and develop team members Manage risk for all the services in the zone on an on-going basis, giving early insight into any issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements Work Location: Jaipur , Bhopal, Patna Work Experience: 16 - 22 Years of experience Background and Requirements Job Requirements Requirements: Around 15 years of experience in Operations/Business/Service Delivery Good hands-on experience of Microsoft office (XL, PPT and Word etc) Strong communication skills (Ability to communicate in regional language will be added advantage) Strong analytical skills Able to travel 70% 80% of the time Ability to work with cross functional teams Attention to details Self-motivated and ready to work extended hours Enthusiastic and pleasant personality Quick Learner Skills Needed: Strong People Management &; Team Building Skills Good written and verbal communications Strong Interpersonal Skills Strong Presentation Skills Strong Analytical skills

foundit