Job Description

The Zonal Account Manager will provide expert technical and product advice/assistance as well as training to physicians, technicians and administrators regarding all aspects CNV therapeutic area in a manner of utmost professionalism.Responsabilitxc3xa9s of a Zonal Account Manager -The main duty is on providing support during Neuro interventions at hospital for the use of Neurovascular product portfolio.Seek sales opportunities and drive business objectives within the defined territory and accounts.Achievement of predefined business goals.Assist customers and use consultative selling techniques to identify potential sales opportunities.Create awareness of CNV solutions and facilitate information channel between accounts and the key decision-makers to drive CNV business.Engage in meaningful dialogue with multiple business partners and then formulate possible solutions accordingly.Responsible for improving customer case support capability through efficient planning and scheduling techniques, driving collaboration, and maintaining consistent, open lines of communication with all team members both internal/external.Collaborate with internal partners, to develop and grow mutually beneficial customer relationships within and beyond the customer segment, including, but not limited to physicians, nurses, technicians as well as hospital administrators and staff.Remain current on company products instructions for use (IFU), methodologies, technical troubleshooting and relevant scientific clinical literature and new product information.Prioritize and appropriately respond to requests in a high-pressured, stressful environment, maintain composure and focus whilst problem solving in stressful situations.Share knowledge & Train new CNV team memebersResponding daily to requests via email & telephone from customers, physicians as well as other internal and external partners.Manage business process for assigned territory as daily procedure reporting , Stakeholder mapping, Channel Management , AR Collection, conference participation etc.Administrative work such as Customer Relationship Management systems, managing account documentation, complaints, following Safety and Environmental practices, compliance training, expense reporting, company system input and maintaining Safe Fleet standards according to Company guidelines.Ensuring personal and company compliance with all local and company regulations, policies and procedures.QualificationsEducational background:Min 2- 5 Year's experience within the medical device field (Cath lab / CNV (Neurovascular) experience preferred). Total exp required 7-15 Years.Experience having introduced new technology on the market by working with key opinion leaders is also advantageousService-, support-, solution- and result-orientatedAble to work independently and take ownership and responsibilityOpen to travel & relocateFamiliar with Word, Excel, PowerPoint & Outlook for daily business us

Johnson & Johnson