Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Workplace ManagerAbout the roles and responsibilitiesThe Workplace Manager is responsible for overseeing the efficient and effective operation of JLL client workplace facilities. This role requires excellent leadership and organizational skills, as well as the ability to maintain strong relationships with clients, vendors, and internal stakeholders. The Workplace Manager is responsible for managing a team of professionals and ensuring that all facility-related operations meet the highest standards of quality and client satisfaction. Additionally, the Workplace Manager will support and collaborate with the Permit Manager in managing end-to-end permitting processes for property management and construction projects.Responsibilities:Strategic Planning:

• Develop and implement strategic plans for the workplace facilities to align with the client's goals and objectives.
• Collaborate with the client and internal stakeholders to understand their needs and provide innovative workplace solutions.
• Continuously analyze and identify opportunities for improvement in facility operations and recommend strategic initiatives.

Operations Management:

• Oversee the day-to-day operations of the workplace facilities, ensuring efficient and cost-effective service delivery.
• Implement and maintain robust processes and procedures to ensure compliance with industry standards and best practices.
• Manage vendor relationships, including contract negotiations, performance management, and quality control.

Permit Compliance Management:

• Collaborate with the Permit Manager and stakeholders to manage end-to-end permitting processes for property management and construction projects.
• Stay updated with landlords, local building codes, zoning regulations, occupancy requirements, and permit regulations to ensure compliance.
• Coordinate and attend meetings with stakeholders and vendors to discuss and arrange permit requirements and address any issues or concerns.
• Track and monitor the status of permit applications, ensuring timely responses to requests for additional information or documentation.
• Maintain comprehensive and accurate records of all permitting activity, including approvals, denials, and modifications.

Client Relationship Management:

• Establish and maintain strong relationships with clients, acting as the primary point of contact for all workplace-related matters.
• Conduct regular client meetings to address concerns or issues and ensure high levels of client satisfaction.
• Proactively identify opportunities to upsell additional services or suggest improvements to the client's workplace facilities.

Financial Management:

• Prepare and manage budgets for workplace operations, ensuring expenses are aligned with the approved budget.
• Monitor financial performance, identify variances, and implement corrective actions as necessary.
• Provide regular financial reports to internal stakeholders and the client, highlighting key metrics and trends.

Qualifications and Skills:

• Bachelor's degree in Property/Real Estate Management, Facilities Management, Business Administration, or a related field.
• Minimum of [X] years of experience in facility or workplace management, preferably in a commercial real estate environment.
• Strong understanding of facility operations, permit compliance, and building codes.
• Excellent leadership and people management skills.
• Proven ability to build and maintain strong client relationships.
• Strong organizational and problem-solving skills.
• Excellent communication and presentation skills.
• Proficiency in using facility management software and MS Office Suite.

Sounds like you? To apply you need to be:Experience & Education

• Bachelor's degree
• Minimum of 5 years of experience working in permit management or a similar role within the construction or real estate industry.
• Strong knowledge of local, state, and international compliance and permit requirements and Regulations .
• Excellent project management skills with the ability to prioritize tasks, manage multiple deadlines, and adapt to changing priorities.
• Exceptional organizational skills and attention to detail.
• Effective communication and interpersonal skills, with the ability to collaborate with various stakeholders including the Client, Stakeholders government officials, contractors, and clients.
• Proficient in using technology tools and software for project management, document management, and data analysis.
• Familiarity with the Property and Facilities Management and construction development process from concept to completion.
• Ability to work independently and make informed decisions.
• Problem-solving mindset and the ability to proactively identify and address potential issues.
• Strong negotiation and persuasion skills.

Behavioral Competencies

• Good skills on Microsoft Excel and PowerPoint.
• Good skills on doing teamwork, follow up, governance of incidents.
• Excellent communication skills both verbal and writings.

What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in a fully entrepreneurial and inclusive work environment. If you harbor passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Its no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 Worlds Most Ethical Companies for the 12th consecutive year.Apply today!Location:On-site -Bengaluru, KAJob Tags:If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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