Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Workspace Experience Enabler (Community Executive/Front Office Supervisor)Work Dynamics (Integrated Facilities Management)OVERALL ROLEThis position is responsible for creating \xe2\x80\x9cDelight\xe2\x80\x9d by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present.Ideal Experience\xc2\xb7 Bachelor\xe2\x80\x99s degree/ Degree in Hotel Management, business or other related field;\xc2\xb7 Experience of 1 - 3 years in hospitality \xe2\x80\x93 hotel & aviation Industry / Coworking spaces\xc2\xb7 Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements\xc2\xb7 Proficient in MS Office suite\xc2\xb7 Excellent communication verbal and written.MAJOR RESPONSIBILITIES\xc2\xb7 Establish direct relationship with the employees working from the office\xc2\xb7 Single Point of Contact of employees working from office for issues resolution & workspace change within the premises\xc2\xb7 Respond and close all service tickets and feedbacks within defined SLA\xc2\xb7 Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams)\xc2\xb7 Have periodic connects with all point of contact of different business to understand their perspective of service\xc2\xb7 Plan and execute employee engagement events in line with client expectations\xc2\xb7 Consolidate feedback to management team regularly for ongoing improvement implementation\xc2\xb7 Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager\xc2\xb7 Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success\xc2\xb7 Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc.\xc2\xb7 Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.Expectations\xc2\xb7 Open to work in shiftsClient\xc2\xb7 Leading Banking clientWork Location\xc2\xb7 Bangalore: ORR (Embassy tech Village)\xc2\xb7 Mumbai: Goregaon East (Nirlon Knowledge ParLocation:On-site \xe2\x80\x93Bengaluru, KAIf this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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