Job Description

About Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The companys technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the companys business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.Workfront System & Solutions ArchitectMaverick Studios Hyderabad, IndiaPURPOSE OF THE POSITION:At Inspire, we are mavericks and visionaries. We spark a culture of innovation that welcomes great ideas to thrive at every level. From the restaurant to the boardroom, our team members have the freedom to take risks and think differently. After all, thats how we were founded. Maverick Studios is the in-house creative agency at Inspire Brands in Atlanta, GA. Our award-winning work in Creative, Account Management and Production Services a sustained and positive effect in all the 6 iconic brands at Inspire and supports their commitment to innovation and creativity.THIS ROLE:

• Aligns with the culture and values of Inspire and ensures that design work reflects them
• Collaborates with other members and teams to ensure that broader Studio goals are met.
• Support current operational processes and performance, assist in adaption of new solutions for improvement where necessary
• The Workfront Architect will design, implement, and oversee the configuration and customization of the Workfront project management platform to meet the organizations business needs.
• This role involves working closely with stakeholders to understand requirements, providing strategic direction for Workfront usage, and ensuring seamless integration with other systems.

KEY RESPONSIBILITIES:Design and Implementation:

• System architecture design, strategic planning for Workfront implementation, managing large-scale projects, and overseeing system integrationsto align with business processes and requirements.
• Implement Workfront solutions, including custom configurations, workflows, and integrations.

Stakeholder Collaboration:

• Work closely with business stakeholders to gather requirements and translate them into effective Workfront solutions.
• Provide expertise and guidance on best practices for using Workfront.

Configuration and Customization:

• Configure Workfront dashboards, reports, and custom fields to meet specific business needs.
• Develop and implement custom workflows and automation within the platform.

Integration:

• Integrate Workfront with other enterprise systems, such as CRM, ERP, and communication tools via Fusion or direct APIs.
• Ensure data consistency and accuracy across integrated systems.

Training and Support:

• Develop and deliver training programs and documentation for end-users and administrators.
• Provide ongoing support and troubleshooting for Workfront users.

Project Management:

• Manage Workfront-related projects, ensuring timely delivery and alignment with business goals.
• Monitor project progress and make necessary adjustments to achieve project objectives.

Maintenance and Optimization:

• Regularly review and optimize Workfront configurations and workflows to improve efficiency.
• Stay up-to-date with new Workfront features and updates, and implement them as appropriate.

Reporting and Analysis:

• Generate and analyze reports on Workfront usage, project performance, and other key metrics.
• Provide insights and recommendations to improve project management processes.

EDUCATION QUALIFICATIONS:

• Bachelor's degree in Information Technology, Business Administration, Project Management, or a related field.

EXPERIENCE QUALIFICATION:

• 7-12 years of Experience in workfront and project management
• Extensive experience with Workfront
• Advanced knowledge (expert level) of Fusion
• Strong technical skills, strategic thinking, and project leadership.
• Experience with Workfront Connectors, Fusion and other plugins preferred

REQUIRED KNOWLEDGE, SKILLS or ABILITIES:

• Project planning and organizational skills
• Flexibility to adapt to changing priorities and deadlines.
• Familiarity with system integration and automation tools is a plus.
• Impeccable attention to detail
• Superior verbal, written communication skills
• Excellent critical thinking and problem-solving skills through collaboration with teams of diverse backgrounds, skillset, and expertise
• Ability to work independently and as part of a team.
• Strong interpersonal skills and the confidence and ability to advocate for doing the right thing for yourself, the team, the company, the brands and the work

DECISION-MAKING AUTHORITY:

• This role will have no internal approval authority over all routine, day to day operational tasks.

DIRECT REPORTS:

• Workfront Administrator

Inspire Brands Hyderabad Support Center