Job Description

About The Company:Our client is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology know how, domain, and process expertise. The accolades it has been garnering can be attributed to their undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of their esteemed customers. Our client has been recently felicitated by the Economic Times as the most distinguished digital company 2015. They have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.The Role:Workday HCM-Techno Functional ConsultantKey Responsibilities:

• Review and analyze moderately complex Systems Operations Engineering challenges that require an in-depth evaluation of variable factors.
• Troubleshoot complex technical landscape including processes to facilitate smooth end user experience.
• Uses diagnostic and other tools to maintain, troubleshoot and restore service, or data to systems and improve onboarding.
• Identify gaps in current technology process and recommends changes to assure SLAs can be supported.
• Troubleshoot software issues and coordinate resolution with users, app teams, and internal service groups.
• Assess changes for risk to onboarding process.
• Utilize root cause analysis to improve HRIT process including onboarding, offboarding , payroll and eaves.
• Build a network with various managers, technology, and business teams for two-way communication.
• Act as a technical analyst between business and technical resources to translate highly technical scenario into business terminology and business terminology and process to the technology team.
• Identify technical and process gaps in the current technology process and recommend changes and usability to assure SLAs can be supported.
• Responsible for accurate and timely communication of production issues.
• Applies deep knowledge of data accuracy, corporate policies, and data security to any aspects of the project.

Skills Required:

• Strong verbal, written, and interpersonal communication skills.
• Ability to interact with all levels of an organization, including management.
• Ability to act as a liaison between the technical teams and end user to ensure all requirements are met
• Advanced problem solving and technical troubleshooting capabilities.

Qualifications & Experience:

• 5 + years of Workday HCM systems support techno-functional experience (Workday Core HCM, US Payroll, Time & Absence preferred)
• 2+ years of technology application management experience
• 2+ years of experience with leading/facilitating application production issues
• Experience with Workday, PeopleSoft HCM and/or knowledge of Human Resource data and terminology.
• Exposure to Service Now - WF\'s ticketing systems.
• Experience supporting an enterprise-level environment.
• Experience with SQL scripting including knowledge of relational databases.

Required Skills Workday HCM Functional Consultant, Payroll, Attendance Management, PeoplesoftEducational Qualification Any graduateJul 29, 2024Pay Rate700000 - 1600000 INR Per Annum5 - 12 Years Exp.1 Vacancy

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