Job Description

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Role: Workday Talent Administrator

Location: Bangalore/ Hyderabad (Serving the US region)

About MarketStar

In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.




Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.




We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!


About the Workday Talent Administrator Role:

A self-motivated individual who is eager to contribute and learn. The ideal candidate has strong communication and interpersonal skills and enjoys working in a dynamic, team-oriented environment; experience in configuring and supporting all aspects of Workday along with keen attention to detail and timing. The Workday Talent Administrator handles the administration, and ongoing maintenance and support of the Talent and Performance modules in the Workday platform while working collaboratively with stakeholders.


Location: Bangalore/ Hyderabad (serving the US region)

What will you do?

• Configure and maintain Talent, Performance, & Learning modules and dashboards.
• Guide talent function managers through recommendations, business process requirements gathering. You will do this through scheduling and leading necessary meetings on your own; asking relevant questions that will help with the build.
• You will be required to build out Employee Reviews with weighted ratings, Talent Reviews, Feedback, Skill/Competencies, Job Profiles, Succession/nbox, and the LMS on your own with minimal supervision.
• Manage Workday EIBs (Enterprise Interface Builder) and other data conversion tools.
• Complete Workday integrations, testing and documentation and help resolve integration errors as needed. Design, build, and support testing of Workday integration code base including Studio, EIB and supporting 3rd party coding.
• Review Workday releases and determine potential impacts and costs, present out to function leads and work with stakeholders on rollout plans.
• Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve stakeholder efficiency.
• Work with the Workday Administrative team to develop, document, and implement policies, procedures, guidelines, and best practices to ensure data integrity and standardized end user processes.
• Provide necessary technical/tier 2+ support to L&D and HR function managers.
• Regularly audit talent data to ensure total cleanliness and hygiene of the HCM.
• Assign corrections to the talent function managers where appropriate.
• Assist the Workday Administrative team with audits, maintenance and documentation of tenant security policies and group permissions.
• Support the Workday administrative team with configuration, maintenance and support of all Workday modules as needed.
• Perform analysis into stakeholder requests and/or root cause of problems and resolve as quickly as possible with the appropriate approvals.
• Serves as liaison between the business and Workday Professional Services technical consultants as needed.
• Support data conversion and migration processes in collaboration with the Data and Reporting Team.
• Train talent function managers on new features and standard operating procedures.
• Continually monitor Workday community for updates and trainings for self and business partners.
• Quickly become the expert in the logic and structure of the global job catalog for accurate and consistent profile selection.
• Perform other related duties and responsibilities as needed.

Qualifications:

• 8+ years' experience in a Workday administration role.
• 5+ years' of experience with web applications development with proficiency in web service technologies (REST, SOAP, JSON, JavaScript, XML) and OAuth.
• Workday Certification or ability to certify in Studio for Integrations.
• Proven experience with configuration of Workday Performance and Talent modules on your own.
• Proven experience with configuration of Workday Learning and Development modules on your own.
• Experience developing process documentation content, including standard operating procedures and front-end user-guides.
• Experience with benefits, time, absence and pay/compensation modules is a major plus.

Skills:

• Ability to manage multiple projects and initiatives simultaneously.
• Ability to collaborate with people across the organization at all levels and with varying technical skill/knowledge.
• Ability to prioritize (and re-prioritize) as business needs change using Agile project management techniques.
• Self-motivated to accomplish work unsupervised and in a quick manner.
• Excellent communication skills and strong customer service orientation.
• Analytical abilities, critical thinking, and problem-solving competencies to support non-standard, unique problem resolution.

What's in it for you?

Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.





We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world's leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.


If You're up for this position, hit the Apply Now Button!