Job Description

Job Title: Remote Customer Support RepresentativeLocation: Noida (Work From Home)Job Type: Full-TimeExperience: Entry Level:Solutions Pvt. Ltd., a dynamic and innovative tech company, is actively hiring Remote Customer Support Representatives to join our team. This is an excellent opportunity for individuals seeking a work-from-home position in Noida. If you have excellent communication skills, a customer-centric approach, and the ability to work independently, we want to hear from you.Key Responsibilities: * Customer Assistance:

• Provide prompt and courteous assistance to customers via email, chat, and phone.
• Issue Resolution:

• Address customer inquiries, resolve issues, and ensure a positive customer experience.
• Product Knowledge:

• Maintain up-to-date knowledge of company products and services.
• Documentation:

• Accurately document customer interactions and follow-up actions.
• Team Collaboration:

• Collaborate with cross-functional teams to escalate and resolve complex issues.

Qualifications:

• Minimum education: 12th pass.
• Excellent written and verbal communication skills in English.
• Previous customer service experience is a plus but not mandatory.
• Ability to work independently and meet performance targets.

Requirements:

• Reliable high-speed internet connection.
• Laptop/desktop with necessary hardware and software.
• Comfortable working from a quiet and distraction-free home environment.

Benefits:

• Competitive salary package.
• Flexible work hours.
• Opportunities for career growth within the company.
• Training and support provided.

Job Type: Full TimeJob Location: Noida

MNR Solutions