Work Force Analyst
Job Description
job detailsRequirements:
\xef\x82\xb7 Demonstrated knowledge and understanding of call center Key Performance Metrics
\xef\x82\xb7 Strong knowledge of Excel (Macro knowledge is an added advantage)
\xef\x82\xb7 Ability to interact with all levels of management across various locations
\xef\x82\xb7 Strong written and verbal communication skills
\xef\x82\xb7 SQL or inContact knowledge is optional. ...\xef\x82\xb7 Minimum of 1-year experience in WFM/RTA positions
\xef\x82\xb7 Solid work ethic, excellent time management, integrity, positive attitude, and strong attention to details.Benefits:
\xef\x82\xb7 Competitive salary based on experience and skills.
\xef\x82\xb7 5-day workweek with Saturdays and Sundays off.
\xef\x82\xb7 Great learning and growth opportunities.
Note for Recruiter:
\xef\x82\xb7 Open to relocate if in case candidate is out of Chennai
\xef\x82\xb7 Flexible to Night shift. No Cab or shuttle facilities provided as of now.
\xef\x82\xb7 Should be open to work in night shifts. Shift timings : 03:00 PM to 12:00 AM / 10:00 PM to 07:00 AM with weekend offs show more
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Job Detail
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Job IdJD3371809
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear