Job Description

Key responsibilities:- Developing a solid and trusting relationship between major key clients and company.- Resolving key client issues and complaints.- Developing a complete understanding of key account needs.- Anticipating key account changes and improvements.- Managing communications between key clients and internal teams.- Strategic planning to improve client results and expand relationships.- Negotiating contracts with the client and establishing a timeline of performance.- Collaborating with the sales team to maximize profit by up-selling or cross-selling.- Meeting all client needs and deliverables according to proposed timelines.- Analysing client data to provide customer relationship management.- Expanding relationships and bringing in new clients.Requirements:- Proven experience as- key account manager.- Experience working with Indian B2B clients will be beneficial.- Experience in sales and providing solutions based on customer needs.- Self-Motivated and self-directed- Strong negotiation skills, with ability follow-through on client contracts.- Able to analyse data and sales statistics and translate results into better solutions.- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.- Excellent organizational skills.- Ability in problem-solving and negotiation. How we work :- We use Microsoft Teams for daily communication, conduct daily standups and team meetings over Teams.- We value open discussion, ownership, and a founder mindset.- We prioritize design, amazing UI/UX, documentation, to-do lists, and data-based decision-making.- We encourage team bonding through bi-monthly town halls, destressing sessions with a certified healer, and fun company retreats twice a year.- We offer a 100% remote workplace model, health insurance, top performers eligible for attractive equity options, mental health consultations, company-sponsored upskilling courses, growth hours, the chance to give back with 40 hours for community causes, and access to a financial advisor.- Wobot AI is an Equal Opportunity Employe (ref:updazz.com)

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