Job Description

Company Name: VARITE India Private LimitedAbout The Client:
A global information technology, consulting, and business process services company, headquartered in India, provides a broad spectrum of services, including IT consulting, application development, business process outsourcing, and digital solutions. Serving clients across diverse industries and in over 167 countries, the company offers technology-driven solutions to enhance efficiency and innovation. With a global presence, it has emerged as a key player in the IT services and consulting space, contributing to the digital transformation of businesses worldwide.Essential Job Functions:

• Responsible for installation and maintenance of systems in any of dunnhumbys offices or data centres.
• Identify, diagnose and provide problem resolution for referred incidents from the Service Desk and other Global Services teams.
• Manages Windows request/incident queue, business as usual and troubleshoot user issues.
• Create and maintain relevant documentation for systems that the Engineer is charged with installing and/or maintaining.
• Participate in daily maintenance and problem resolution as instructed. Effectively manage system maintenance including patching and version control.
• Proactively monitor the IT environment, identify potential issues and initiating mitigating actions as appropriate.
• Coordinate with vendor for h/w part replacement, troubleshooting for servers and storage.
• Perform daily morning checks without fail.
• Ensure all changes to Production systems are planned and approved in accordance with the Change Management process
• Assist end users with any issues and problems they encounter and resolve efficiently.
• Work collaboratively with team members to ensure project milestones and SLA targets are met.
• Responsible for performance management and tuning.
• Develop and maintain technical documentation.

Qualifications:
Essential

• Bachelors degree in a computer science or equivalent.
• Experience in maintaining windows, vMware or citrix environments
• Experience in supporting BAU support, incident, change and problem management.
• Experience in patching windows, vMware or citrix environments.
• Applying Best Practices for Windows Maintenance and monitoring [SCOM]
• Proactive monitoring and avoiding downtime of critical business systems.
• Vendor coordination and troubleshooting for h/w faults in servers and storage.

Desirable

• MCSE Windows Servers 2008/2012 or above O365
• Vmware7 or above
• VCP DSV 7 or above or Citrix, XenDesktop, XenApp, NetScaler
• Scripting [Powershell].

Application experience:

• Windows Servers 2008/2012 or above, Active Directory, SCCM, SCOM
• O365
• vRanger/vReplicator, Client Data Protector
• vMware 7 and above
• MS Sharepoint.
• ServiceNow .
• v3 ITIL Foundation Certification.

WORK EXPERIENCE

• 5 to 7 years of experience in maintaining Windows and vMware systems.
• 5 to 7 years of experience in providing BAU support.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitUnlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you\'ll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Varite