Windows NETDesignation: Windows NETExperience :3+ yearsJob Location :- HyderabadNP:- Immediate to 30 DaysRoles and Responsibilities:o 4+ years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.o Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.Soft Skillso Leadership - handle technically challenging and politically sensitive customer situations o Strong communications skills xe2x80x93 Excellent spoken and written English communication.o Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence o The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicableo Demonstrable troubleshooting skills o Cross-team collaborationTechnical Skills Networking (NET):o CCNA/CCNP Certifiedo TCP/IP communicationso DNSo Access to file shares (SMB)o Access to file shares (DFS namespace)o Dynamic Host Configuration Protocol (DHCP)o Wireless networking and 802.1X authenticationo Remote access (DirectAccess) o Site-to-site VPN connectivity issueso Remote access (VPN, RRAS and CMAK)o Active Directory Federation Services (ADFS) infrastructure managemento Directory integration with Microsoft Azure via Azure A.D. Connecto Multi-forest management within the Active Directory as well as dealing with one-way and two way trust relationships and ADFSIntrested candidtaes please share your resume to vanshika.sharma@cielhr.com
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