Job Description

About BNP Paribas India Solutions:


Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.


About BNP Paribas Group:



BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability



Commitment to Diversity and Inclusion



At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.



About Business line/Function:


BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.


Within BNP Paribas Group IT, the filiere "FORTIS" oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain "Service Offering DevOps", which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project.


BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers' expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic


Job Title:


Administration of Web Server/ Database oracle


Date:


Jul'2024


Department:


ITGP


Location:


Chennai


Business Line / Function:


BNPP FORTIS


Reports to:


(Direct)


ISPL ITG OPS


Grade:


(if applicable)


(Functional)


ITGP/FORTIS


Number of Direct Reports:


N/A


Directorship / Registration:


NA


POSITION PURPOSE
--------------------


The Channels Application Production Support squad within Agile Production Services Tribe works together the Channels tribes and the Release Engineers on the release of channels application on the infrastructure provided by our partners. They also provide 24/7 Level 2 support for the channels applications. And they assist during the infrastructure releases that involve channels applications.


Responsibilities


Second line support for applications like Easybanking web & app - Easybanking business web & app, branch releases & support (managed in the squad Channels APS)
Coordinate production deployments (creation of runbooks + follow-up during the complete deployment).
Responsible for monitoring / documentation / life cycle management of these environments and participation in a correct H20 (Handover to Operations).
Being flexible and ready to work outside normal business hours (on call turn roll 7/7 24/24) is mandatory for this mission.
You need to be eager to build an all-round view of the IT environment; the team will assist you in this.


TECHNICAL & BEHAVIORAL COMPETENCIES
---------------------------------------


Technical :


Experience as OPS engineer in deploying front end application.


Mandatory


o You are able to understand technical and complex architecture design documents


o A good knowledge & comprehension of network components (FW, LB)


o A good knowledge & comprehension of network protocols TCP, HTTP, TLS,... is a plus


o You have strong analytical thinking skills.


o You have an overall IT knowledge (Wintel, Unix & Linux environment)


o ITIL knowledge


o WebSphere experience: Database oracle; Administration of Web Server


Preferable


o Knowledge of infra and applicative performance monitoring


o Knowledge of control-M


o Knowledge of Mainframe


Soft Skills:


Team Spirit ; you are able to work in a dynamic and multi-cultural environment
Quick self-starter, pro-active attitude
Good oral and written communication skills
Good analytical and synthesis skills
Flexible, accurate & control minded.
You are and think Agile !


SPECIFIC QUALIFICATIONS (IF REQUIRED)
-----------------------------------------


• Agile environment


• Follows the Customer processes for projects, incident and change management.


• Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness.


• Motivated self-starter, process-oriented with high attention to detail


• Quick self-starter, pro-active attitude.


• Good communication skills, Good analytical and synthesis skills.


• Autonomy, commitment, and perseverance.


• Ability to work in a dynamic and multicultural environment.


• Flexibility (in peak periods extra efforts may be required).


• Open minded and show flexibility in self-learning new technologies/tools.


• You are customer minded and can translate technical issues into non-technical explanations.


• You are always conscious about continuity of services.


• You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.


• Client-oriented, analytical, initiative oriented and able to work independently.


• Be flexible and ready to provide support outside of Business hours (on-call).


• Able to take additional responsibility.


• Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.


• You are flexible and ready to provide support outside of Business hours (on-call).


Skills Referential


Behavioural Skills: (Please select up to 4 skills)


Ability to collaborate / Teamwork


Communication skills - oral & written


Organizational skills


Client focused


Transversal Skills: (Please select up to 5 skills)


Ability to understand, explain and support change


Ability to develop and adapt a process


Ability to develop others & improve their skills


Ability to set up relevant performance indicators


Ability to manage a project


Education Level:


Bachelor Degree or equivalent


Experience Level


At least 5 years


• Other/Specific Qualifications (if required):