Job Description

Responsibilities :- Client Reactivation : Reach out to expired clients to renew their subscriptions and introduce relevant products aligned with their investment goals.- Opportunity Identification : Probe, identify, and create opportunities by engaging with existing customers and emphasizing our product offerings.- Relationship Building : Proactively follow up with clients, build relationships, and reactivate expired leads to re-establish connections.- Daily Outreach : Make a minimum of 100 to 120 calls per day, ensuring productive and meaningful interactions.- Conversion Rate : Maintain and exceed the expected conversion rate by reactivating expired subscribers.- Productivity Goals : Consistently meet daily productivity and conversion goals as per business requirements (KPI).Requirements :Education : Graduate (Mandatory)Experience:- 1.5 to 4 years of experience in inside sales, preferably within a proactive telemarketing role.- Experience in the equity, BFSI, or finance sector is an added advantage.- Background in hardcore sales, collections, finance sales, product cross-sell/up-sell from telemarketing/tele-calling in BPO will be considered.Skills :- Excellent communication skills with strong telephonic etiquette (written and verbal).- Fluency in English and Hindi is a must.- Passionate, aggressive, result-oriented, and punctual.- Takes ownership of client retention and is innovative in overcoming challenges.- Proactive in taking up additional responsibilities.- Flexible and ready to extend shift hours as per business requirements.Working Conditions :- Working Days : 5 days a week (4th and 5th Saturday off, subject to company policy).- Shift Timing : 10:00 AM - 7:00 PM.- Location : Mumbai, Office-based.- CTC : Up to 4.5 LPA + Incentives.- Notice Period : Immediate joiners preferred. (ref:updazz.com)

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