Job Description

We are hiring for a Tele caller in Gandhinagar.Job Title: TelecallerLocation: GandhinagarJob Type: Full-timeExperience : 6 to 1 year:We are seeking a motivated and customer-focused Telecaller to join our dynamic team. The ideal candidate will be responsible for making outbound calls to potential and existing clients, providing information about our products/services, and generating leads. If you have excellent communication skills, a friendly and persuasive demeanor, and a passion for achieving targets, we want to hear from you!Key Responsibilities:

• Make outbound calls to potential and existing customers to promote products/services.
• Respond to customer inquiries and resolve issues effectively.
• Maintain accurate and detailed records of customer interactions in the CRM system.
• Identify customer needs and suggest appropriate products/services.
• Generate leads and set up appointments for the sales team.
• Follow up on leads and prospects through email or phone calls.
• Meet daily/weekly/monthly targets for call volume and lead generation.
• Maintain a positive and professional attitude when dealing with customers.

• Proven experience as a Telecaller or in a similar customer service/sales role.
• Excellent verbal communication skills, especially in [Language(s)].
• Strong persuasion and negotiation abilities.
• Ability to handle rejection and remain persistent.
• Basic knowledge of CRM software and telecommunication systems.
• Ability to work independently and as part of a team.
• High school diploma or equivalent; a degree in marketing, sales, or a related field is a plus.

Mspire Ventures