• Managing warranty claims Overseeing the warranty claims process from start to finish, ensuring claims are handled efficiently and within company guidelines .
• Maintaining records Keeping accurate and detailed records of all warranty claims and resolutions.
• Managing risk Identifying potential risks and liabilities associated with warranty claims.
• Communicating with customers Ensuring timely and accurate communication with customers throughout the warranty process .
• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Files and maintains all service records as required by the warrantor.
• Assists with body shop warranty claims as needed.
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Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Experience:
• total work: 3 years (Preferred)
Work Location: In person
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