Warranty Incharge
Job Description
1. Warranty Claim Management: Manage warranty claims from customers, dealers, and service centers. Ensure timely and accurate processing of claims.
2. Warranty Policy Compliance: Ensure compliance with manufacturer warranty policies, procedures, and guidelines.
3. Customer Service: Provide excellent customer service to customers, dealers, and service centers. Respond to customer inquiries and resolve warranty-related issues.
4. Warranty Data Analysis: Analyze warranty data to identify trends, patterns, and areas for improvement.
5. Warranty Claim Investigation: Investigate warranty claims to determine root cause of failures and recommend corrective actions.
6. Warranty Procedure Development: Develop and implement warranty procedures to ensure compliance with manufacturer policies and industry regulations.
7. Training and Development: Provide training and development to dealership staff and service center personnel on warranty policies, procedures, and guidelines.
8. Budgeting and Cost Control: Manage warranty budgets and costs to ensure effective utilization of resources.
Job Type: Full-time
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Work Location: In person
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Job Detail
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Job IdJD3505792
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear