• Processes warranty claims on a timely basis as per standard TAT
• Processes all warranty paperwork to ensure proper documentation
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule. Resubmits all rejected claims promptly as per manufacture recommendation or receives dealer authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Arranges for parts to be shipped to the factory or distributor or to be scrapped. Keeps informed of all factory recalls and bulletins.
• Timely E-Tickets raise for Warranty and Technical cases.
• Warranty Store Management & stacking for warranty parts as per claim cycle
• Scarp of warranty parts based on manufacture / Field team approval
• Warranty top failure issue monitoring.
• Information to part store for high replacing parts
Job Type: Full-time
Pay: ?22,000.00 - ?32,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Experience:
• warranty: 2 years (Required)
• Dealership: 2 years (Required)
Location:
• Surat, Gujarat (Preferred)
Work Location: In person
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