•Roles & Responsibility •
• Responsible for warranty decision for the product defects reported to workshop.
• Detail reporting of complaint, investigation and rectification for vehicles under warranty.
• Follow up with DICV for warranty claim settlement & reimbursement.
• Upkeep of warranty claim documents for regular dealer audits.
• Coordinate with proprietary parts dealers and service centers for their respective parts warranty claim.
• Update workshop personnel on latest warranty policy changes.
•Requirements: •
• Proven experience in warrant processing or a similar role.
• Strong understanding of legal and regulatory requirements related to warrants.
• Excellent attention to detail and accuracy.
• Proficient in using Microsoft Office Suite and other relevant software.
• Ability to work effectively both independently and as part of a team.
• Excellent communication and interpersonal skills.
Preferred Qualifications:
• Diploma or Graduation
• 2+ Years of experience
Job Type: Full-time
Pay: ?15,000.00 - ?30,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Work Location: In person
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