Job Description

Job Role: Warehouse ManagerSECTION I: BASIC INFORMATION ABOUT THE JOB ROLE

• Job Role Variant: Warehouse Manager
• Manager Job Position: Head - Warehouse
• Job Family: Manufacturing
• Sub-Job Family: Warehouse
• Value Stream: Asset Operation

SECTION II: PURPOSE OF THE ROLETo execute the warehouse & distribution plan with respect to auto & manual warehouse and ensure availability of resources & equipment for the customers at the optimum cost, as per overall budgets & safety standards in accordance with supply chain management and business teams at sitesSECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLEResponsibilities

• Policies, Processes & Procedures
• Assist in formulation of Material Management plan and ensure day-to-day execution in line with function standards & regulations
• Monitor day-to-day activities to ensure compliance with stipulated SOPs, approved policies and procedures & approved safety standards
• Benchmark industry trends in logistics/ storage/ warehouse management and make analysis-based improvement recommendations (cost reduction, productivity improvement, etc.) keeping external influences (legislation, fuel costs, environmental pressures etc.) in mind e.g. automation of IT systems like (Barcode, Product label, RFID, scanners etc.
• Co-ordinate with 3rd party for inspections & HSEF & various management system audits and take corrective actions as per requirement
• Warehouse Operations
• Oversee end-to-end operations, receipt, warehousing & dispatch, of all automated & manual warehouse facilities, ensuring safe maintenance and up-keeping
• Ensure availability of resources and equipment\'s to meet dispatch target & maintain optimum inventory pipeline
• Resolve high level escalations concerning logistic/ warehouse/ distribution activities and customer issues by understanding issues from internal team and taking decisions on excise, transportation & customer requirements
• Collaborate with Bagging, Laboratory, Business Group, Business Transportation, SCM, Security & Excise for early clearance of despatch in order to meet business targets
• Review & act on unsafe act/ working condition by contractors staff & truck drivers
• Oversee the utilization of SAP systems, including EWM, TAS, and WMS, to optimize warehouse processes and inventory management.
• Collaborate with procurement teams to ensure timely and cost-effective sourcing of materials, including the purchase of consumables and necessary supplies
• Ensure meticulous documentation for all incoming and outgoing products, maintaining accurate records and compliance with documentation standards.
• Safety & Compliance
• Lead and implement contingency management and emergency response protocols and ensure compliance with safety procedures, processes, and regulatory requirements, fostering a culture of workplace safety.
• Perform regular audits and cycle counts, identifying and addressing inventory discrepancies promptly.
• Oversee any fire, leak, spillage or safety incident which may potentially lead to injury or loss of production, and take appropriate action to mitigate such risks
• Review cases of any potential safety, fire and environmental issues/ hazards, identify root cause and take appropriate steps to mitigate any challenges
• Monitor contractor staff and truck drivers for unsafe acts/conditions, conducting safety audits and adhering to safety protocols.
• Track all compliance/ legal norms and documentations required from safety, fire and environmental point of view and ensure up to date filing of the same
• Conduct regular inspections of all installed equipment to ensure functionality and compliance with safety standards
• People Management
• Participate in recruitment activities & ensure retention / engagement of own team
• Set performance objectives of own team, evaluate / appraise team members and provide regular feedback & guidance
• Guide, mentor and develop own team to take larger and complex responsibilities
• Evaluate training and development requirements for own team and make recommendations for learning interventions
• Lead the performance management process for both contracted personnel and internal team members, setting clear performance objectives, expectations, and KPIs.

SECTION IV: SUCCESS METRICS

• Orders delivered on-time and in-full (OTIF)
• Warehouse utilization rate (space efficiency)
• % Equipment non-availability
• # of reportable injuries (TRCFR)
• Adherence to labor laws & Safety regulations (audit scores / # observations)
• % error in documentation

SECTION V: OPERATING NETWORKInternal

• Production team, Maintenance team, Warehouse team, Quality team, P&C team, Busiess / Supply Chain Planning, Security, Export/ regional offices ( RO), Quality, Safety, Fire team

External

• Vendors ( Contractors/ Material suppliers), Transporters, Customers, Auditors

SECTION VI: KNOWLEDGE AND COMPETENCIES

• Education Qualifications: Bachelors Degree in Engineering/ Science (any stream)
• Experience (Must have & Good to have): 9-12 years of experience with exposure in in Petrochemical/ Refinery industry

Functional Competencies

• Understanding of petroleum products and its hazards
• Knowledge of WMS / Logistics / SCM
• Transportation operations & management
• Knowledge of safety procedures at Warehouse
• Exposure to Warehouse operations and maintenance
• Knowledge of Inventory control and Management
• Knowledge of MS Office, SAP
• Automation Warehouse tools
• Data Reporting

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