Job Description

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Greetings from AIG Hospitals Gachibowli !! Inviting applications for the roles of:

• OPD Billing
• OP/IP Coordinators
• Guest Relations Executive
• Bed Operations
• Admission/ER Coordinator

Walk-in Details: Interested candidate can attend direct walk-in on: 26-08-2023 (Saturday) Timings: 10Am to 12.00 Noon Venue: AIG Hospitals Gachibowli, Tower - A, B2 Admin Block

• Assist patients with problems associated with hospital registration and admission
• Provide patients and families with information on hospital services, procedures and protocols
• Interview patients or families to determine nature of care needed and direct them to the concerned healthcare providers
• Respond to patient inquiries regarding physicians and services
• Compile financial data and perform financial analysis assessments of uninsured patients
• Provide support by establishing payment arrangements for uninsured or underinsured patients
• Create and maintain liaison with insurance companies to inquire about payable or paid claims
• Analyze and interflow Manager patient account data and facilitate payments
• Post patient demographic and financial entries into Floor Manager defined hospital database
• consultation with staff, physicians and management
• Schedule meetings with patients or family members and ensure that corresponding physician or hospital staffs availability
• Facilitation, mediation and conflict resolution of patient and family concerns
• Reporting of patient relations processes and outcomes (metrics, trends, etc.)
• Coaching staff and physicians on communication styles and stakeholder perspectives, mediation, conflict resolution
• Educating patients/families, visitors on current policies, protocols, rights and responsibilities
• Advising on quality improvement opportunities and system changes.
• coordination of patient and family feedback
• Respond to patients complaints regarding hospital services and ensure that concerns are handled properly
• Provide feedback to patients and families regarding their concerns and complaints
• Ensure that all concerns and complaints are directed to the concerned personnel with a hospital
• Perform crisis intervention duties with a view to facilitate resolutions
• Effect change within the hospital system to ensure that patient experience is enhanced

Skills Required: Good Communication Skills, Interpersonal Skills, Professional knowledge, Emotional stability and Time management JOB SPECIFICATION: Educational Qualification: Any Graduate/Post Graduate - B.com/BBA/MBA/MHM/BHM Experience Required: 0- 5 Year Experience *fresher can also apply* Job Types: Full-time, Permanent, Fresher Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 6309029047
Expected Start Date: 05/09/2023