Job Description

Walk-in For Customer Support from 22nd To 26th May at Pune Experience : 1 - 4 years Location : Pune Time and Venue 22nd May - 26 May , 10.00 AM - 1.00 PM PUNE Venue: Hinjewadi Plot No. 1, Pune, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjawadi, Pune, Maharashtra 411057 Job description We are hiring for Customer Support role, please walk-in for interview on 8th to 12th May at Pune Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-157162 Interview details: Interview Date: 22nd To 26th May at Pune Interview Time: 10 AM till 1 PM Interview Venue: PUNE Venue: Hinjewadi Plot No. 1, Pune, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjawadi, Pune, Maharashtra 411057 Things to remember while entering the campus: Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated Please wear masks, & follow Covid protocols Please carry Headset/Earphone No person apart from candidate will be allowed to the interview venue Documents to Carry: Carry 2 Copies of printout your updated resume Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Please find below : Job Location : Pune and Bangalore Qualification : Any Full time Graduates Shifts : 24*7 Experience : 1 to 4 years Required Skillset: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed. Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

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