Walk In Drive Customer Care/telesales Executive
Job Description
Call Center Executive Job Responsibility :1. Identifying Customers needs, Clarify information, research each issue and provide solutions.
2. Follow Communication Scripts when handling different topics.
3. Build Sustainable relationships and engage customers by taking the extra mile.
4. Keep records of all conversations in our call center database in a comprehensive way.
5. Should be able to coordinate with various teams to ensure smooth service to customers.
6. Attending Inbound domestic voice calls for booking and dispatch of Ambulances.Requirements:1. Previous experience in Customer Support role.
2. Strong Phone & Verbal communication skills along with active listening.
3. Customer focus and adaptability to different personality types.
4. Ability to multitask, set priorities and manage time effectively.
5. Flexible to work in Rotational shifts preferred Male
6. Good typing skills.
7. Self Transportation.
Excellent command over English, Hindi and Telugu are Mandatory. Job Type: Full-time Salary: From 920,000.00 per month Benefits:
- Health insurance
- Provident Fund
- Rotational shift
- Yearly bonus
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD3092832
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear