• Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.
• Communicating with them through various Omnichannel channels, including email, social media, phone or SMS
• Assisting them if they are facing a problem and troubleshooting it.
• Ensuring the customer has a positive experience with the company.
• Fostering a healthy relationship between the client and the customer.
• Communicating right information and making them satisfy with the query.
Job Type: Full-time
Pay: ?11,040.15 - ?21,000.00 per month
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• English (Required)
Work Location: In person
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