Job Description

Job Brief

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we'd like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Responsibilities

. Greet and escort customers to their tables
. Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
. Prepare tables by setting up linens, plates and glasses
. Inform customers about the day's specials
. Offer menu recommendations upon request
. Up-sell additional products when appropriate
. Take accurate food and drinks orders, using a POS ordering software,order slips.
. Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
. Communicate order details to the Kitchen Staff
. Serve food and drink orders
. Check dishes and kitchenware for cleanliness and presentation and report any problems
. Arrange table settings and maintain a tidy dining area
. Deliver checks and collect bill payments
. Carry consumed plates, glasses and silverware to kitchen for cleaning
. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
. Follow all relevant health department regulations
. Provide excellent customer service to guests

Requirements and skills

. Proven work experience as a Waiter or Waitress
. Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
. Basic math skills
. Attentiveness and patience for customers
. Excellent presentation skills
. Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
. Active listening and effective communication skills
. Team spirit
. Flexibility to work in shifts
. High school diploma, food safety training is a plus

Job Type: Full-time

Pay: ?14,000.00 - ?20,000.00 per month

Experience:

• total work: 2 years (Required)

Work Location: In person