Job Description

• Customer Service
• Greet customers promptly and warmly upon arrival.
• Provide menu recommendations based on customer preferences.
• Answer questions about menu items, ingredients, and dietary restrictions.
• Ensure customers have an enjoyable dining experience by addressing their needs and concerns.
• Order Taking & Serving
• Take accurate food and beverage orders and input them into the restaurant's system.
• Serve orders in a timely and professional manner, ensuring accuracy.
• Monitor tables and respond promptly to additional requests (e.g., refills, side dishes).
• Knowledge of the Menu
• Stay updated on the menu, including daily specials, seasonal dishes, and promotions.
• Be aware of allergens and alternative options for dietary restrictions.
• Table Maintenance
• Set up tables with clean linens, utensils, glasses, and condiments.
• Clear tables efficiently after customers have finished dining.
• Ensure tables are properly reset for the next guest.
• Collaboration with the Team
• Coordinate with kitchen staff to ensure timely food preparation and delivery.
• Work closely with other waitstaff to manage tables and customer flow during busy times.
• Upselling & Promotions
• Suggest add-ons, desserts, or beverages to increase sales.
• Inform customers of promotions, discounts, or events.

Operational Responsibilities

• Cleanliness & Hygiene
• Ensure the cleanliness of the dining area and service stations.
• Comply with health and safety regulations, including proper food handling practices.
• Billing & Payments
• Present bills to customers and handle payments (cash, card, or digital methods).
• Ensure accurate billing and provide a receipt if required.
• Problem Resolution
• Handle minor complaints or escalate major issues to the manager when necessary.
• Remain calm and professional during difficult situations.
• Inventory & Stock
• Monitor the availability of condiments, napkins, and other table essentials.
• Report shortages or damages to the supervisor.

Soft Skills Needed

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize during high-volume periods.
• Attention to detail and a customer-first attitude.
• Patience, adaptability, and problem-solving skills.

Job Types: Full-time, Permanent

Pay: ?8,086.00 - ?16,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person