Job Description

Working knowledge of Office365 Teams Working knowledge of Office365 Security and Compliance Centre Working knowledge of SPAM and threat prevention solutions PowerShell scripting Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook etc) Troubleshooting, Solving and following up of Level 1 and 2 incident Endpoints management through Intune or other Mobile Device Management solution Operational Security, Maintenance and Governance Troubleshoot various Office 365 issues including connectivity and mobility Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings Responsibilities Experience in Hybrid Environment , Onprem Exchange Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook , sharepoint etc) Working knowledge of Office365 Security and Compliance Centre , Microsoft Defender. Manage and monitor Office365 health and services. Troubleshoot mail flow and resolve issues with user access to cloud services. Maintain on-boarding and off-boarding processes Assign Office365 licenses, set permissions, troubleshoot issues Assist with administering MS Teams Manage Intune (deployment, configuration profile compliance profile, monitoring) Qualifications Experience in Hybrid Environment , Onprem Exchange Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook , sharepoint etc) Working knowledge of Office365 Security and Compliance Centre , Microsoft Defender Experience administering O365, Exchange, Azure Active Directory and SharePoint environment Help desk experience and ability to provide technical and end-user support General knowledge of networking IP, DNS, SMTPRoles and Responsibilities Evidence of strong interpersonal skills, organizational skills, and effective oral and written communication/public relation skills. Excellent problem-solving and critical-thinking skills. Ability to manage multiple tasks and meet deadlines. Ability to think creatively and put ideas into action.