Job Description

As a Lead Site Reliability Engineer (SRE), you\'ll help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure, and reducing work through automation. You\'ll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment, you\'ll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you\'ll be focused on running better production applications and systems.

Responsibilities:

• Design, code, test and deliver software to automate manual operational work
• Troubleshoot priority incidents, facilitate blameless post-incident evaluations and ensure permanent closure of incidents
• Ability to lead and drive Public Cloud Journey and best practices in collaboration with Application Development teams
• Expert knowledge in AWS or other Public Cloud services related to compute, storage, networking, messaging, automation (Cloudformation, Terraform, etc.) and data
• Current hands-on development and programming experience in handling various AWS or other Public cloud services in context of Hybrid Cloud Automation
• Engage with development teams throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
• Identify application patterns and analytics in support of better service level objectives
• Design self-healing and resiliency patterns
• Design performance tests, identify bottlenecks and opportunities for optimization and capacity demands, and present solutions for continuous improvements
• Design best in class monitoring frameworks to accomplish end-to-end flow monitoring and noiseless alerting
• Design automated software and product upgrades, change management and release management solutions
• Coach or manage teams as applicable
• Participate in the 24x7 support coverage as needed

Qualifications:

• 10 plus years of relevant IT work experience in SRE / DevOps / Development and production support.
• Bachelor\'s degree or equivalent experience in an software engineering discipline
• Expertise in at least one technology stack designing, coding, testing, and delivering software
• Proficiency in one or more technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm
• Working knowledge of infrastructure components (e.g. routers, load balancers, cloud products, container systems, compute, storage, and networks)
• Excellent debugging and trouble shooting skills
• Strong AWS experience and AWS certification is preferred .

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm\'s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm\'s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer/Disability/Veterans

• Health insurance