Job Description

JOB SUMMARY
• This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Focuses on People Development & Capability Building, Consistency in Standards & Best Practices, Performance Management for a Chapter. Knowledge in Lending sub-domain with the ability to participate in solution, design and help implement strategic initiatives for improved efficiency and productivity. This role will lead talented engineers and must be able to understand the big picture while driving siloed solutions across hives.
• RESPONSIBILITIES
• Oversees the execution of functional standards and best practices and provide technical assistance to the members of their Chapter.
• Responsible for the quality of the code repository where applicable.
• Acts as a conduit for the wider domain strategy, for example technical standards.Be a 'go-to' person for all stakeholders for all lending product queries & solution
• Prioritises and makes available capacity for deliveries
• Serve as thought leader for Lending related key client journeys and associated processes, developing Lending system solution and prototypes that promote increased efficiency and productivity on multiple levels
• Design and customise Lending Platform, including system configuration, data migration, custom development, and integration with other systems, to address client-specific requirements and maximise the value of the platform
• Lead or support the implementation and deployment of Lending Platform, working closely with teams, technical consultants, and partners to ensure successful and value delivery
• Serve as a subject matter expert and point of contact for technical support and troubleshooting of Lending Platform solutions, assisting clients and internal teams in resolving issues, addressing bugs, and implementing solutions
• Communicate regularly with customers, teams, and stakeholders to align on product delivery, gather feedback, and manage expectations, building and maintaining positive relationships to ensure customer satisfaction and value delivery


Strategy
• Oversees the execution of functional standards and best practices and provide technical assistance to the members of their Chapter.
• Responsible for the quality of the code repository where applicable.
• Acts as a conduit for the wider domain strategy, for example technical standards.
• Prioritises and makes available capacity for technical debt.
• This role is around capability building, it is not to own applications or delivery.


Business
• Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering).
• Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner, Hive Tech Lead & Hive Leadership, and in alignment with the fixed capacity model.
• Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.


Processes
• Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.
• Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team.
• Follows the chapter operating model to ensure a system exists to continue to build capability and performance of the chapter.
• Chapter Lead may vary based upon the specific chapter domain its leading


People & Talent
• Accountable for people management and capability development of their Chapter members.
• Reviews metrics on capabilities and performance across their area, has improvement backlog for their Chapters and drives continual improvement of their chapter.
• Focuses on the development of people and capabilities as the highest priority.


Risk Management
• Responsible for effective capacity risk management across the Chapter with regards to attrition and leave plans.
• Ensures the chapter follows the standards with respect to risk management as applicable to their chapter domain.
• Adheres to common practices to mitigate risk in their respective domain.


Regulatory & Governance
• Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., SCB Governance Standards, ESDLC etc.).
• Display exemplary conduct and live by the Group's Values and Code of Conduct.


Key Stakeholders
• Sub domain Tech Lead
• Product Owner
• Tech Hive Lead
• Chapter Area Lead


Other Responsibilities
• Embed Here for Good and Group's brand and values in the digital sales/commerce team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures


Qualification
Requirements & Skills
• Bachelor's degree in computer science, Software Engineering, Information Technology, or a related field (or equivalent experience)
• Strong understanding of Lending Platform architecture, functionality, and capabilities, with hands-on experience in solution design, configuration, customisation, and integration.
• Experience in global diverse organisation in building overall capability and technical expertise for 8+ years
• Strong communication skills and ability to collaborate effectively with internal stakeholders, external partners, auditors, and regulators
• Should have a product mindset and ability to manage priorities and deadlines in a fast-paced, dynamic environment and drive successful product delivery
• Ability to evaluate vendor/internal solutions to propose optimal solution
• Analytical and problem-solving skills, with the ability to analyse complex business requirements, identify root causes of issues, and develop practical solutions to address customer needs and challenges
• Customer-centric mindset with a passion for delivering high-quality solutions that meet or exceed customer expectations and drive business value
• Ability to work independently and collaboratively in a team environment, fostering a culture of collaboration, knowledge sharing, and continuous improvement
• Relevant certifications to demonstrate expertise and commitment Lending Platform
• Very good analytical skills to understand 'AS-IS' business processes. Candidate must be capable of and willing to scrutinise system through all available means (technical and non-technical) to gather data on AS-IS process.


Role Specific Technical Competencies
• J2EE framework
• DB - Oracle, Postgres, SQL, DB2
• Middleware /Message Brokers - API ,Solace, Kafka
• Security Fundamentals - API security, Data Security, Authorization and Authentication etc
About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.