Job Description

Role Title : VP, Asia Regional Security, Facilities & Transport (L13)COMPANY OVERVIEW:Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industrys most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.We have recently been ranked #2 among Indias Best Companies to Work for by Great Place to Work. We were among the Top 50 Indias Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.ORGANIZATIONAL OVERVIEW:This role will be part of the Synchrony Security and Crisis Management organization and will report directly to the SVP, Chief Security Officer. responsibilities will be diverse and will include managing all physical security related matters in Synchronys Asia hubs, currently located in the Philippines and India. The role also has responsibility for managing all facilities and transport related matters for the same. Although the role does report into the Chief Security Officer, the role will also have dotted line reporting into the India and Philippines hub leadership.ROLE SUMMARY/PURPOSE:A critical role VP, Asia Security, Facilities and Transport, will be responsible for providing the thought leadership, lead SYFs Security, Facilities and transport strategies within the APAC Region, more specifically the Synchrony India and Philippine hubs.KEY RESPONSIBILITIES:Develop state of art plans to ensure safety, execution efficiency, quality, service and cost-effective management of resourcesDirect all security and crisis management aspects in the region, in cooperation with SYF Global Security and Crisis Management Teams hub Leadership.Act as key advisor to the SYF Site Leadership for all security, crisis management, and Facilities matters.Responsible for meeting company-wide security and crisis objectives in the APAC Region.Manage the implementation of the Site Crisis Management programs consistent with SYF policies and local guidance in consultation with SYF Security / Crisis, Management leadership and the Site LeaderDevelop and sustain relationships with Government officials, law enforcement and peer security organizations do gain valuable intelligence on security risks .Oversee Site specific Life safety and security awareness programs.Oversee and conduct assessments, audits, and provide recommendations accordingly to fill any gaps.Collaborate with Hyderabad Physical Security JSOC Team, ensure support for site level operations.Oversee and ensure delivery of high quality professional Facilities Management services at hubs to ensure smooth day to day operations.Ensure maintenance of a sound system of internal controls for Facilities Management, annual and lifecycle budgets, ensuring the efficient and effective management of and proper accounting for delegated financial resources.Strategize with operations team to develop operational plan for essential services such as maintenance staff, housekeeping, waste disposal; to achieve high customer satisfaction.Maintain compliance to systems and procedures as laid down by managementConduct regular Health and Safety Audits Governance Model.Maintain good relationships with wide range of suppliers, employees, contractors, stakeholders etc.Monitor vendors and service providers performance regularly to ensure quality of service/ delivery within specified timelines.Develop and analyze trends, provide direction on the maintaining of any administrative records, regularly communicating with the delivery manager to ensure smooth operation.Oversee of all areas of the transport logistics, budgets and financial controls, legislation and relevant fleet controls.Maintain compliance with all the statutory and regulatory relating to safety and security of employees.Develop accident prevention procedures and program.Propose ideas to reduce overall cost, optimize cost to yield best of available in industry.Innovate best of breed practices to align with SYF objectives.Motivate and lead a high performing team to achieve the objectives.Set schedules, maintain budgets and exercise time management skills is essential for success of this role.REQUIRED SKILLS/KNOWLEDGE:Bachelor's degree in any discipline with 10 years of experience or in lieu of a degree 12+ years of experienceHands-on Advisory Guidance for all security, crisis management, and Facilities matters on-siteProven skills on implementing Site Crisis Management programs in consistent with SYF policies and local guidance.Motivate and lead a high performing team to achieve the objectivesDemonstrate strong problem-solving, leadership and organizational skills. Should be timeline driven, capable to provide teams direction and have eye for details.Set schedules, maintain budgets and exercise time management skills is essential for success of this roleDESIRED SKILLS/KNOWLEDGE:Demonstrate strong problem-solving, leadership and organizational skills. Should be timeline driven, capable to provide teams direction and have eye for details.Strong communication skills and ability to interact with C-Suite level execs.Able to handle large teams, across levelsStrong industry security and government contacts.Sound cross functional expertiseELIGIBILITY CRITERIA:Bachelor's degree in any discipline with 10 years of experience or in lieu of a degree 12+ years of experienceWORK TIMINGS: 4:30 AM ET 1:30 PM ETFOR INTERNAL APPLICANTS:

• Understand the criteria or mandatory skills required for the role before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal)

• L11+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

• L11+ employees can apply for this opportunity

Grade/level: 13Job Family Group: Contact Center Operations

Synchrony