Job Description

Job description Immediate Hiring for International BPO Customer Service Voice Process For more information Contact HR Akila @9513161621 Call or WhatsApp Email to [HIDDEN TEXT] ONLY IMMEADIATE JOINERS REQUIRED - HIRING FOR INTERNATIONAL VOICE SUPPORT Fresher Graduate / Undergraduate with Excellent English Exp. Undergraduate / Graduate Any Graduate & Undergraduate English Excellent Roles and Responsibilities : Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives. Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Candidate should have 0-1 year of experience in Customer Support Voice Process. Prior experience in Customer Service industry will be an added advantage. Should be open to work in Night shifts / Rotational Shifts. Candidates with backlogs/arrears in their degree are not eligible Responsible for dealing with Domestic & International Clients Responsible for dealing with Clients Queries. Requirements and Skills Rotational Shift 5 Days Working / 2 day rotational off Work From Office Location : Bangalore LOOKING FOR IMMEADIATE JOINERS Required Candidate profile Graduate / Undergraduate Experienced & Fresher both Good English Communication Skills Immediate Joiner Location: Bangalore For more information Contact HR Akila @9513161621 Call or WhatsApp Email to [HIDDEN TEXT]

Monster