Job Title: Voice Process Executive
Client: Samsung
Location: Sector 18, Gurgaon
Experience: Fresher to 6 months
Qualifications:
• Graduate mandatory
• Excellent proficiency in English (both spoken and written)
Roles & Responsibilities:
• Handle inbound customer calls regarding Samsung products and services.
• Provide accurate information and resolve customer queries.
• Maintain professionalism and ensure high levels of customer satisfaction during calls.
• Document customer interactions and update records.
• Promote relevant Samsung products and services.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ?30,000.00 per month
Benefits:
• Health insurance
• Leave encashment
• Life insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus
Application Question(s):
• How many years of experience do you have in Domestic or International Calling ?
• Your Current Salary and Expected Salary ?
Language:
• Fluent English ? (Preferred)
Location:
• Gurgaon, Haryana (Preferred)
Work Location: In person
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