Job Description

Job description

Customer Service Assistant

Shift Timings : - 06:30 AM to 30:30 PM/ 09:00 PM to 06:00 AM/ 10:00 PM to 07:00 AM/ 07:00 PM to 04:00 AM



• Responsible for providing correct & effective communication to existing & prospective customers about products & their applications
• Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
• Responsible for collecting data and managing it
• Responsible for identifying customer needs and closing query calls
• Conduct telephonic interaction with customers provide information about product and services.
• Acquire and analyze relevant information to evaluate validity of concern.

Education:

• Minimum qualification: 12th Pass

Required experience:

• 2-3 years post graduation; experience in Customer Support to UK/USA/Australian Client

Mandatory skills:

• Self motivated
• Good Communication Skills
• Core Selling Skills
• Good Customer Relationship Management Skills

Job Types: Full-time, Permanent

Pay: ?19,000.00 - ?28,000.00 per month

Benefits:

• Food provided
• Paid time off
• Provident Fund

Language:

• English (Required)

Location:

• Navrangpura, Ahmedabad, Gujarat (Required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ?19,000.00 - ?28,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Evening shift
• Fixed shift
• Night shift
• UK shift
• US shift

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)

Location:

• Navrangpura, Ahmedabad, Gujarat (Required)

Work Location: In person