The Customer Service Specialist will be responsible for greeting clients, understanding their requirements, and connecting them with the appropriate person or department to ensure their needs are met efficiently. The role requires strong communication skills, a friendly attitude, and a commitment to providing excellent service.
Key Responsibilities:
• Client Greeting: Welcome clients and members in a professional and friendly manner.
• Understand Client Needs: Actively listen to client inquiries and understand their requirements to provide accurate assistance.
• Connect with the Right Person: Direct clients to the appropriate department or individual who can best address their needs.
• Follow-Up: Ensure that client issues or inquiries are addressed promptly, following up to ensure satisfaction.
• Maintain Records: Keep accurate records of client interactions and any follow-up actions.
Requirements
• Professional in English
• Commute to this job's location
• Can start immediately
HR Whatsapp - 9560932363
Job Type: Full-time
Pay: ?21,000.00 - ?35,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Rotational shift
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Required)
Experience:
• total work: 1 year (Preferred)
Location:
• Gurugram, Haryana (Required)
Work Location: In person
Speak with the employer
+91 9560932363
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