Job Description

Job Roles & Responsibilities

• Data Verification and Analysis:
• Perform call audits of data across multiple platforms, databases, and systems to ensure accuracy and integrity.
• Identify and document discrepancies or inconsistencies in data, providing recommendations for improvement.
• Compliance and Risk Management:
• Ensure data is compliant with industry regulations, standards, and organizational policies.
• Conduct risk assessments related to data quality and recommend corrective actions.
• Reporting and Documentation:
• Prepare detailed call audit reports outlining findings, anomalies, and corrective actions.
• Maintain records of audits, changes, and improvements for compliance audits.
• Continuous Improvement:
• Suggest and implement improvements to existing data auditing processes.
• Stay updated with the latest industry trends and best practices in call & data auditing.

Note: This role is not for IT domain.

Skill Set

• Minimum 3 years experience in Call Audit, similar field.
• Must have team handing experience.
• Should be clear about auditing & monitoring calls.
• Proficient in Microsoft Office applications, including Outlook, Excel, and Word.
• Strong organizational skills and ability to multitask effectively in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to communicate effectively with internal and external stakeholders.
• Prior experience working on International process will be an added advantage.

Job Type: Full-time

Pay: ?35,000.00 - ?50,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you join us immediately?
• Have you handled external clients ?
• Do you have prior experience working in International Process

Education:

• Bachelor's (Preferred)

Experience:

• Team management: 2 years (Preferred)
• work: 4 years (Preferred)
• Quality Audit: 4 years (Preferred)
• Data analysis skills: 5 years (Preferred)

Work Location: In person

Application Deadline: 06/12/2024
Expected Start Date: 18/12/2024