Voice & Accent Trainer

Year    Hyderabad, Telangana, India
Teleperformance
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Job Description

for Voice & Accent Trainer Responsibilities Develop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff. Provide inputs for training to assist reducing the learning curve of new hires

  • Identify training needs and devise improvement plans thru innovative coaching techniques/refreshers/Classroom Based Training techniques.
  • Develop Training Planner for the year based on the Training Needs Assessment.
  • Deliver relevant training program under specified timelines
  • Ensure individual and organization wide training needs are fulfilled
  • Coordinate with Operations for successful implementation of training modules
  • Closely track progress and maintain records of all training activities.
  • Monitor trainees progress and provide feedback to them and their managers on an ongoing basis
  • To play an active role in training the Trainers
Creating reports and training dashboards for client and stakeholders Desired Candidate Profile: Graduate with excellent spoken and written English. At least 2yrs work experience in Training in Soft Skills Training in a similar environment (preferably servicing US customers) Excellent communication and presentation skills Good command over English and ability to train on language skills Exceptional reporting and analysis skills Strong analytical, conceptual and problem-solving abilities required Ability to work in a fast-paced environment with minimal supervision Self motivated team player with high energy levels and passion for training Feedback skills to inspire Agents to improve performance Leadership, conflict management and problem solving qualities Go-getter attitude with multitasking capability Open to work in rotational shifts Qualifications Any Graduates or Post Graduates Contact HR - 7044219047 Email- banani.karmakar@teleperformancedibs.com Work Location: Gachibowli, Hyderabad. Job Type: Full-time Salary: 9400,000.00 - 9650,000.00 per year Benefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Rotational shift
Ability to commute/relocate:
  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
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+91 7044219047

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Job Detail

  • Job Id
    JD3092310
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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