Job Description

•Job Title- KYC Process Executive •

Duties and responsibilities :- Verification of KYC documentation for CASA on-boarding including individual and corporate clients (Sole proprietor, Partnership, Private and public limited, Trust, Co-op society etc)

- Video call to customers for completing KYC process to open Saving account

- Verify the details submitted by the customer while opening the account and Documents submitted are matching

- Ensure VKYC is completed by the Right Party only- Should maintain a good relationship with the customer throughout the VKYC process.

- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

- Ensure customer- delight- and consistent service experience, including timely resolution of customer queries/issues during VKYC process.

-Adherence to Information Security norms & quality process norms

•Candidate must understand and speak Hindi Language. •

Job Types: Full-time, Permanent, Fresher

Pay: ?19,000.00 - ?30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)

Language:

• fluent or managable Hindi (Required)
• Good English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person