Position: Voice Support Executive - Shift Timing: 8:00 AM to 5:00 PM to (Fix Shift) - Working Days: 5 days a week (Saturday and Sunday fixed offs) - Work Type: Full-time, Permanent, Fresher Responsibilities: - Handle Visa Verification queries with precision and professionalism. - Provide exceptional customer service in the Domestic Voice Process. - Work collaboratively in a team-oriented environment. - Ensure compliance with company standards and policies - Ensure accuracy and compliance with company policies and industry standards. - Provide excellent customer service and resolve queries in a timely manner. Requirements: - Excellent English communication skills (both verbal and written). - Minimum qualification: HSC/Graduated. - Experience: Freshers/Experienced with at least 6 months in telecalling or customer service expereience. VISA is a global payments technology company that facilitates electronic funds transfersworldwide, primarily through its credit, debit, and prepaid cards. It provides secure andconvenient payment solutions for businesses, consumers, and governments, enabling seamlesstransactions across borders.Hexaware Technologies Benefits: - Fixed weekends off (Saturday and Sunday) - Comprehensive training and career growth opportunities - Health insurance, PF, and other employee benefits - Positive work environment with supportive teams Interview Rounds: - HR - Operation Manager - Manager Note 1: All interview rounds can also be conducted virtually (Video-conference interview) but its mandatory for candidates to be available at given time slots otherwise the profile may considered as absent or rejected. Note 2: Hexaware has certain boundaries to provide cab facility hence we are accepting applications of candidates who belongs/resides in below Locations : 1. Ambernath \xe2\x80\x93 Ghatkopar (Central Line) 2. Thane \xe2\x80\x93 Panvel (Trans Harbour) 3. Vashi \xe2\x80\x93 Chembur (Harbour Line) Salary: \xef\x82\xb7 HSC Fresher \xe2\x80\x93 14000 In hand \xef\x82\xb7 Graduate Fresher \xe2\x80\x93 15,000 In hand \xef\x82\xb7 Experience \xe2\x80\x93 upto 20,000 In hand \xef\x82\xb7 + Performance based incentives If you meet the above criteria and are ready to be part of a dynamic team in the background verification process, We\xe2\x80\x99re curious to onboard you into our team! Job Types: Full-time, Fresher Salary: 15,000.00 - 20,000.00 per month Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Weekend availability
Supplemental pay types:
Performance bonus
Yearly bonus
Education:
Higher Secondary(12th Pass) (Required)
Language:
English (Required)
Work Location: In person Speak with the employer +91 8657696796
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