Job Description

The Visa Documentation Associate is responsible for managing the processing of visa applications for the USA, UK, Canada, Australia, Schengen countries, and others. This includes reviewing and verifying documentation, ensuring compliance with embassy requirements, and providing excellent customer service throughout the visa application process.

Key Responsibilities :

• Visa Documentation : Collect, verify, and process documents for visa applications. Ensure accuracy and compliance with country-specific requirements.
• Client Support : Guide clients through the visa application process, answer inquiries, and address concerns promptly.
• Customer Satisfaction : Maintain positive client relationships, resolve issues, and ensure a smooth experience.
• Record-Keeping : Maintain accurate records of all visa applications and client interactions.
• Continuous Learning : Stay updated on visa policies and best practices.

Qualifications :

• Education : Bachelor's degree or equivalent (preferred).
• Experience : 1-2 years in visa processing, immigration, or customer service.
• Skills : Attention to detail, strong communication, customer service focus, and System Friendly
• Languages : Fluent in English; additional languages are a plus.

Personal Attributes :

• Highly organized and detail-oriented.
• Strong problem-solving and customer service skills.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Fixed shift

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Visa Processing: 1 year (Required)

Work Location: In person

Expected Start Date: 17/12/2024