Job Summary
We are seeking a detail-oriented and experienced Visa Filing Officer to join our team. The successful candidate will be responsible for managing the visa application process for students planning to study in European countries. This role requires a thorough understanding of visa requirements, excellent organizational skills, and a commitment to providing outstanding service to our clients.
Key Responsibilities
• Visa Application Management: Handle the complete visa application process for students, including the preparation, submission, and follow-up of visa applications.
• Documentation Review: Verify and review all required documents for accuracy and compliance with visa requirements for various European countries.
• Client Communication: Communicate with clients to provide guidance on visa application procedures, document requirements, and timelines.
• Liaison with Embassies: Maintain regular contact with embassies, consulates, and visa processing centers to ensure timely processing of applications.
• Compliance: Stay updated with the latest visa regulations and policies of European countries and ensure all applications comply with these regulations.
• Record Keeping: Maintain accurate and up-to-date records of all visa applications and related documentation.
• Problem Solving: Address and resolve any issues or challenges that arise during the visa application process.
• Training and Support: Provide training and support to junior staff members and new hires in the visa department.
• Customer Service: Deliver exceptional customer service by addressing client queries and concerns promptly and professionally.
Qualifications
Education: Bachelor's degree in a related field (e.g., International Relations, Business Administration).
Experience: Minimum of 2 years experience in visa processing, preferably for European countries.
Knowledge: In-depth knowledge of visa requirements and procedures for European countries.
Skills:
Excellent organizational and time-management skills.
Strong attention to detail.
Effective communication and interpersonal skills.
Proficiency in Microsoft Office Suite and visa processing software.
Ability to work independently and as part of a team.
Language: Proficiency in English; knowledge of additional European languages is an advantage.
Job Type: Full-time
Pay: From ?50,000.00 per month
Benefits:
• Cell phone reimbursement
• Paid time off
Schedule:
• Day shift
Supplemental Pay:
• Commission pay
Experience:
• total work: 3 years (Preferred)
Work Location: In person
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