Job Description

Edbrowse Study Abroad is a leading consultancy based in Calicut, Kerala, specializing in providing expert guidance to students who wish to study abroad. We assist students in finding the best universities and offer services such as application support, visa guidance, documentation assistance, and pre-departure services. We are dedicated to helping students achieve their dreams of studying internationally by providing them with personalized services and expert advice.

Job Overview

We are seeking an

experienced Visa and Documentation Executive

to join our dynamic team at Edbrowse Study Abroad. The ideal candidate will possess extensive knowledge of visa procedures, documentation requirements, and the application process for studying abroad. This role requires someone who is detail-oriented, proactive, and has excellent communication skills to manage student documentation and visa applications efficiently.

Key Responsibilities

Visa Application Process

:

Provide guidance and assistance to students in applying for visas for various countries. Ensure accurate documentation for student visa applications, including forms, letters, transcripts, financial documents, etc. Keep track of visa application statuses and communicate with students regarding updates and requirements. Advise students on visa requirements specific to their chosen universities or study destinations.

Documentation Management

:

Review and verify all required documents for student applications to ensure completeness and compliance with regulations. Assist in preparing and verifying documents such as offer letters, financial proof, accommodation arrangements, health insurance, etc. Coordinate with universities, embassies, and other relevant bodies for document verification, attestation, and submission.

Compliance and Regulations

:

Stay updated on visa and immigration policies for various countries and ensure all applications comply with the latest regulations. Ensure all student documents are authentic and meet the visa application requirements for each specific country.

Client Coordination

:

Communicate with students and parents regarding visa requirements, timelines, and document submission. Resolve any issues or discrepancies related to documentation or visa processes promptly. Provide pre-departure briefings to students, advising them on visa interviews, travel requirements, and other relevant guidelines.

Record Keeping and Reporting

:

Maintain a detailed and organized database of student visa applications and documents. Update students' records regularly to ensure accurate tracking and processing of their visa status. Prepare and submit regular reports on visa application statuses and document processing to senior management.

Customer Service

:

Deliver excellent customer service by addressing student concerns, answering queries related to visas and documentation, and providing timely updates.

Required Qualifications

Education

:

Bachelor's degree in any stream (preferably in management, business, or a related field).

Experience

:

Minimum 2-3 years of experience in visa documentation and student counseling for international education. In-depth knowledge of the visa application processes for countries like the USA, UK, Australia, Canada, and European countries. Familiarity with various visa categories (e.g., student visas, work visas, etc.) and their requirements.

Skills and Competencies

:

Strong understanding of visa documentation requirements, processing timelines, and application procedures. Excellent communication and interpersonal skills to liaise with students, embassies, and other stakeholders. High attention to detail and ability to handle complex paperwork and documentation. Knowledge of document verification processes and compliance with immigration regulations. Ability to work independently and as part of a team. Proficiency in MS Office and experience with documentation management systems.

Personal Attributes

:

Strong problem-solving skills and ability to handle stressful situations. High level of professionalism and integrity. Strong organizational and time management skills. Proactive approach to learning about changes in visa policies and documentation requirements.

Desired Skills

Certification or training in immigration laws or visa processing. Prior experience working with embassies or consulates. Knowledge of multiple foreign languages (e.g., French, German, etc.) is a plus.
Work with a supportive and skilled team of professionals who are passionate about helping students achieve their study abroad dreams.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Schedule:

Day shift
Ability to commute/relocate:

Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Visa and Documentation: 2 years (Preferred)
Location:

Kozhikode, Kerala (Preferred)
Work Location: In person