Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward xe2x80x93 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a System Administrator at Kyndryl, youxe2x80x99ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youxe2x80x99ll be at the forefront of new technology and modernization, working with some of our biggest clients xe2x80x93 which means some of the biggest in the world.Therexe2x80x99s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youxe2x80x99ll be managing systems data for clients and providing day-to-day solutions and security compliance. Youxe2x80x99ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youxe2x80x99ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youxe2x80x99ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wonxe2x80x99t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.Who You AreYouxe2x80x99re good at what you do and possess the required experience to prove it. However, equally as important xe2x80x93 you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused xe2x80x93 someone who prioritizes customer success in their work. And finally, youxe2x80x99re open and borderless xe2x80x93 naturally inclusive in how you work with others.Required Technical and Professional Expertise: -

• Total year of experience required for this role is from 9years to 12+ years
• Design and deploy VDI solutions using platforms such as Thin/zero client, Horizon, app volume, DEM, NSX, vSphere (ESXI) & vCenter, Workspace MDM
• Configure and optimize VDI environments to meet organizational needs and best practices.
• Ensure compliance with organizational policies and regulatory requirements regarding data security and privacy.
• Conduct capacity planning and performance analysis to ensure sufficient resources are available for users.
• Optimize resource allocation and scaling strategies to meet fluctuating demand.
• Maintain comprehensive documentation for VDI architecture, configurations, processes, and user guides.
• Generate reports on VDI usage, performance metrics, and issues for management review.
• Work closely with network, storage, and security teams to ensure seamless integration of VDI solutions.
• Collaborate with application owners to optimize applications for virtual desktop environments.
• Stay current with the latest VDI technologies, trends, and best practices.
• Participate in training and professional development opportunities to enhance skills and knowledge.

Preferred Skills and Experience: -

• Monitor and maintain VDI performance, ensuring high availability and responsiveness.
• Perform regular updates, patches, and upgrades on VDI infrastructure and related components.
• Provide technical support to end-users, addressing issues related to virtual desktops and applications.
• Troubleshoot and resolve VDI-related problems, including connectivity issues, performance bottlenecks, and configuration errors.
• Implement security measures to protect virtual desktops and sensitive data, including user access controls and encryption.

Being YouDiversity is a whole lot more than what we look like or where we come from, itxe2x80x99s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But wexe2x80x99re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you xe2x80x93 and everyone next to you xe2x80x93 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thatxe2x80x99s the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter xe2x80x93 wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked xe2x80x98How Did You Hear About Usxe2x80x99 during the application process, select xe2x80x98Employee Referralxe2x80x99 and enter your contact's Kyndryl email address.

Kyndryl