Job Description

ob Title: Villa Attendant

Job Location: Mapusa, Goa.

Department: Housekeeping

Reports To: Housekeeping Supervisor / Villa Manager

Job Overview:

We are seeking a dedicated and experienced Villa Attendant to join our team. The ideal candidate will have a minimum of 2 years of experience in housekeeping and be committed to providing exceptional service. The Villa Attendant will be responsible for maintaining the cleanliness and appearance of the villa, ensuring that guests enjoy a comfortable, welcoming, and pristine environment during their stay.

Key Responsibilities:

• Cleaning and Maintenance:
• Perform daily cleaning duties including dusting, vacuuming, sweeping, mopping, and sanitizing all areas of the villa.
• Ensure that all rooms (bedrooms, bathrooms, living areas) are kept clean, organized, and well-stocked with necessary amenities.
• Maintain cleanliness and hygiene of private pools, gardens, and outdoor spaces when applicable.
• Guest Service:
• Respond promptly and courteously to guest requests for housekeeping services.
• Ensure that guest preferences and specific requirements are noted and followed, providing a personalized experience.
• Report any maintenance or repair issues promptly to the supervisor/manager.
• Room Preparation and Turn-down Service:
• Prepare rooms for check-in, ensuring all linens, towels, and amenities are fresh and in place.
• Assist in turndown service as needed, ensuring rooms are tidied up before guest arrival and during their stay.
• Inventory and Stock Management:
• Monitor and replenish stock of cleaning supplies, guest amenities, and linen as necessary.
• Assist in ensuring inventory control and alert supervisors when supplies are low.
• Safety and Security:
• Follow all health and safety standards while performing housekeeping duties.
• Ensure the villa is secure by checking that all windows and doors are locked and all lights are turned off when not in use.
• Team Collaboration:
• Work closely with other housekeeping team members to ensure that all tasks are completed efficiently and to the highest standards.
• Assist with other tasks as needed to support the team and improve guest satisfaction.

Requirements:

• Experience:
• Minimum of 2 years of experience in housekeeping, preferably in a luxury or villa setting.
• Skills & Abilities:
• Strong attention to detail and high standards of cleanliness.
• Ability to handle multiple tasks efficiently while maintaining quality service.
• Excellent communication and interpersonal skills to interact with guests and team members.
• Ability to work independently with minimal supervision.
• Knowledge of cleaning and sanitation products, techniques, and safety precautions.
• Physical Requirements:
• Ability to lift, carry, and move heavy items (up to 25 kg).
• Ability to stand, walk, kneel, bend, and perform other physical tasks for extended periods.
• Additional Qualifications:
• Knowledge of hospitality etiquette and guest services.
• Ability to maintain confidentiality and respect guest privacy.
• Flexible to work weekends, holidays, and shifts as required.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career advancement.
• Employee discounts and perks.

To apply , please send your resume and cover letter detailing your experience to sapardeshi@ondirect.in

Job Types: Full-time, Permanent

Pay: ?8,086.00 - ?14,000.00 per month

Schedule:

• Weekend availability

Experience:

• total work: 2 years (Required)

Work Location: In person