Video Connect Processor
Job Description
Dear Candidate:
We are looking for video kyc process:
Job Profile :
Handle Video calls in an efficient manner and ensure customer delight through exceptional service
Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc
Verify customer's KYC documents on a real-time basis
You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers
Should be a team player and flexible with work patterns
To ensure personalized service & end-to-end resolution is offered to customers calling at this channel
Cross-sell : Provide information related to products, new offers and services at IndusInd Bank
Maintain and adhere to compliance guidelines
Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel
Capture problem indicators, highlight and suggest improvements
Adherence to monthly performance parameters
Job Types: Full-time, Permanent
Pay: Up to ?400,000.00 per year
Schedule:
• Day shift
• Morning shift
Work Location: In person
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Job Detail
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Job IdJD3479672
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear