Job Description

About the client:

- Company Name: Max Life Insurance Company Limited

- Headquarter Location: Gurgaon/Gurugram

- Founding Year: 2011

- No of Employees: 1001-5000

- Reporting to the Channel Head HR, the incumbent would be spearheading the HR agenda for the largest zone for in the Agency channel.

- S/he would be responsible to liaise with the Senior Leaders within and outside the channel in creation and implementation of all people initiatives.

- The incumbent will work directly with the multiple senior level people in the sales leadership team and drive and own the HR agenda consistent with the best practices being followed at HR.

- S/he will be responsible for attracting, engaging and retaining a team of competent employees, creating a high performance and positive work culture.

- This HR resource shall be the senior most human resources professional in the zone & will be responsible for all human resources activities and functions to strategically manage the zonal growth over short to long term.

The role includes independent management of 4-6 full time high potential resources to deliver on the following:

- Manpower planning and module management Lead Attrition control and retention enhancement measures

- Creation and roll out of effective employee engagement programs, in line with central HR Strategy

- Be the torchbearer for culture & values in the channel

- Understand the business environment, and the business priorities to facilitate effective HR and Administrative support to the respective business, functional leadership teams.

- Lead Talent Management initiatives for the channel

- Provide specialist coaching, support & influence that enables key Business deliverables.

- Responsible for ensuring the development, communication & implementation of effective Human Resource strategies, policies and processes which ensure people management in accordance with the strategic plans of the firm. Ensures that the Human Resource strategies support business needs by means of effective technology, communication and credible delivery of the programs.

Key Responsibilties:

HR Strategy for the Zone:

- Conceptualize and deploy HR strategy for the Patch to support patch Business Plans

- Develop and deploy an effective Manpower Plan

- Ensure quality of hire

- Ensure key Talent Retention

- Conceptualize and deploy Employee Engagement Initiatives.

- Be the thought leader and HRBP to client leaders on strategic as well as operational people matters

Business Partnering with field Business Leaders:

- Participate at the channel level strategy forums for integration of business & support

- Lead the change management agenda

- Positively influence the business lead to ensure that he is aligned to the people agenda and also ensure people strategy dovetails with the business strategy

- Coaching and Performance Enablement

Talent Management and Development for the channel:

- Operationalize OTR(Organization Talent Review) for the channel.

- Create and execute the succession plan for key roles

- Engage and develop Best bets

- Effective execution of MDR (Management Development Review) framework

- Enable training and development of all employees (TNA, delivery and feedback)

- Promote internal mobility

- Promote gender diversity

Data Analytics & Management:

- HR Dashboard : Tracking manning, attrition , Exit interviews, ,employee grievance

- Tracking agreed SLA\'s

- Employee data for current and exited employees

Build Organization Culture and Reinforce Values:

- Institutionalize Organizational Values in employees and processes

- Embed effective implementation of Rewards framework, including customer centricity

- Leverage Employee Engagement outcomes to build organization culture

- Ensure unbiased and complete investigation procedures, and compliance with the policy and process, and closure of issues reported

Performance & Compensation Management:

- Oversee implementation of annual performance appraisal process in order to ensure timely completion of performance management cycle.

- Drive moderation of ratings for the assigned patch and assist the business heads in making promotion decisions

- Support business in decision making (Fitment) & allocation of compensation quantum for assigned patch. Effectively use JE (Job Evaluation) and Market benchmarks

- Deploy and monitor effectiveness of Performance review process and compensation

Employee Relations and Communication:

- Institutionalize employee relation forums that provide opportunity to employees to connect and bond with management and peers

- Enable productive organizational climate

- Enable openness and two-way communication between employees and management through communication forums such as town halls, skip level meetings, focused group discussions

- Enable employee engagement by executing action plan emerging from employee surveys

- Handle grievances

- Provide coaching &counseling to build a motivated team; and ensure smooth & cordial relations

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