Job Description

Overview

Vice President II - Service Delivery General Management

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Vice President II - Service Delivery General Management to join our GTA - Global Transfer Agency, Alternative Investment Services business team. This role is located in Chennai,/Pune - HYBRID.



In this role, you'll make an impact in the following ways:

Manages a small to medium Fund administration team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing, and problem resolution.

Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks through other managers or professionals.

Contributes to the achievement of business objectives and develop business plan for team/group operations.

Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.

Work closely with our Operational colleagues, the Service Delivery Management team and Engineering to ensure we improve processes and find new ways to enhance client experience.

Manages team in working with internal and external auditors to ensure they have information to conduct audits in an efficient manner.

Recruits, directs, motivates, and develops staff, maximizing their individual contribution, professional development, and ability to function effectively with their colleagues as a team.



To be successful in this role, we're seeking the following:

Bachelor's degree in accounting or the equivalent combination of education and experience is required.

12-17 years of work experience required in banking industry preferably in Transfer Agency - Alternatives, Fund Accounting - Alternatives domain.

Minimum experience of 3-5 years in managing people.

Ability to work under pressure meeting challenging deadlines.

Strong leadership skills



At BNY, our culture speaks for itself. Here's a few of our awards:

America's Most Innovative Companies, Fortune, 2024

World's Most Admired Companies, Fortune 2024

Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024

"Most Just Companies", Just Capital and CNBC, 2024

Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024

Bloomberg's Gender Equality Index (GEI), 2023



Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.



BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.



Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.