Job Description

:Vice President, Production Services Application Support IAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.Were seeking a future team member for the role Vice President, Production Services Application Support I, to join our BNY team. This role is in Pune-HYBRID.In this role, youll make an impact in the following ways:

• Looking for individuals with 5 to 8 years of support experience in DPG tools ( Gitlab, CICD, JIRA, Artifactory & SonarQube), with a total experience of more than 13 years in distributed application support.
• Investigating, diagnosing, and resolving technical incidents and inquiries on all DPG tools
• Knowledge in Databases & Query Language - Should have hands-on working experience SQL/ Oracle / mySQL / Postgres ; should have knowledge to write simple queries
• Working knowledge in Unix/Linux/Windows environment - Should have knowledge Unix/Windows Commands
• Working knowledge in Shell Scripting / Python / Windows-Power Shell scripting
• Should have good hands-on experience in Monitoring & Debug Tools like Dynatrace / AppD / Synthetic Monitoring (DSM) / Splunk / Kibana / Grafana / Thousand Eyes and/or similar tools
• Experience in any one of the defect tracking tool ( Remedy, ServiceNow etc )
• Basic knowledge on Cloud platform - Container, Dockers, Command Line Interface (CLI)
• Basic knowledge on Java or .Net - able to understand the code
• Not only in administration/development area but in-depth understanding of the components processing each and every request.
• Ability to troubleshoot complex issues and full understanding of tuning and available configuration settings
• Working and debugging knowledge Linux and Windows operating system knowledge.
• Experience with databases, LDAP and directory services, application servers, operating systems and network infrastructure.
• Experience with enterprise-level support of business-critical services.
• Experience with technical documentation writing / knowledgebase article creation.
• Excellent organizational, negotiation and communication skills.

At BNY, our culture speaks for itself. Heres a few of our awards:

• Americas Most Innovative Companies, Fortune, 2024
• Worlds Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

, Disability: IN - 100% score, 2023-2024 * Most Just Companies, Just Capital and CNBC, 2024

• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloombergs Gender Equality Index (GEI), 2023

Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon