Job Description

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Employee Digital and Service Experience (EDSE) is a best-in-class, global HR Shared Services organization of approximately 2000 people, that services the entire global population of JPMC, currently totaling over 258,000 employees worldwide, in 64 countries. EDSE provides vital services in the area of contact center (HR Answers), payroll, benefits administration, global data management (including records management and letters production), On/Off boarding employees, M&A and product enablement teams. Our efforts are focused on supporting the firm to achieve its strategic priorities by delivering a seamless employee experience through our people, processes, and technologies.

This role will focus on business management activities within the Payroll Human Resources EDSE supporting the Payroll executive. In addition, management and support of our regional and international change agenda. This includes looking after the delivery of the Risk and Control Function, , support project management activities, senior management business reporting, governance of the people agenda. This role touches all areas, and is responsible for the coordinating and reporting of the operational workings of the department.

The role will report to the US & APAC Payroll Lead in India.

Job Responsibilities:

• Driving & Reporting on the Operational Governance for the Head of Payroll
• Prepare monthly and quarterly business review reports to be presented to regional and international stakeholders.
• Understand the project and change agenda\'s and provide regular reporting to the head of Payroll.
• Lead the change / project portfolio including tracking of status, updates and project risks
• Support the project office on oversight and management of regional and international change agendas
• Supporting the Regional EDSE Leadership team and other key stakeholders in management and tracking of strategic goals
• Create executive reports and dashboards for senior stakeholders
• Assist on all BAU reporting and analytics, for periodic reports and scorecards
• Strategize and govern pan-EDSE payroll roll-out of digital and non-digital solutions
• Promote intelligent automation on reports and dashboards where possible
• Ability to take on and track adhoc tasks as required including supporting the risk and control function in generating and managing the functions control processes
• Ability to understand project and change agenda\'s, familiarity with project lifecycles.
• Setting up, facilitating, and/or participating in meetings with stakeholders and working groups. Outputs may include action or implementation plans, review decks, minutes, issues and monitoring of follow ups and communication.
• Manage change / project activities including tracking of status, updates and project risks
• Support the project office on oversight and management of regional and international change agendas
• Budget management - ability to build business case to support proposals

Required Qualifications, Skills and Capabilities:

• Min 5 years in Business Management role with experience supporting executive teams.
• 3 years in Project Co-ordination / Project Management Office role
• Ability to communicate well orally and in writing, and work in a cross-functional team
• Working knowledge of SharePoint, Access and Tableau is an advantage
• Good Client Relationship skills; ability to identify, build and maintain relationships
• Basic understanding of Risk and Control within a Corporate Human Resources Function
• Minimum 3 years in Human Resources
• Demonstrated project management skills with ability to deliver on commitments Highly motivated, results-oriented, and client-focused
• Solid knowledge of standard desktop applications: MS Office, MS Project, PowerPoint, Excel and Outlook

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.

JPMorgan Chase