Job Description

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Are you looking for a role where you can thrive in an ever-changing environment, that allows you to support senior stakeholders whilst working as part of a global team? Join our Human Resources (HR) team as a Control Manager.

Are you a highly skilled and experienced Control Manager looking for your next career move?

Do you have 5+ years of financial service experience in controls, audit, quality assurance, risk management, compliance or a similar discipline?

job Responsibilities:

• Be a part of a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols. Lead others when required.
• Engage with HR business leaders to understand the business structure, assess business strategies and processes, guide risk management, and understand opportunities to make process improvements
• Evaluate the execution and effectiveness of processes and controls; Identify trends and take action to remediate gaps to enhance the quality of HR products and services
• Provide trusted leadership support for the end-to-end execution of the CORE Risk & Control Assessment, including control gaps, weaknesses and resolutions, risk event citations, and issue resolution to reduce financial loss, regulatory exposure, and reputational risk
• Review and analyze program related data (e.g., key risk indicators / key performance indicators) to support business-related programs and strategies
• Engage with control colleagues, business leaders, operations management, legal, compliance, risk, audit, regulators, and technology control functions across the firm

Required qualifications, capabilities, and skills

• Expertise in control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Assessment in collaboration with business partners
• Flexible communication style with ability to engage at a senior level, including excellent influencing, negotiation, persuasion and collaboration skills
• Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application
• Ability to interrogate a process and control in order to identify risk reduction opportunities. And then collaborate with owners to solve through innovative technical rather than human solutions (where possible)
• Tenacity to challenge the way we do things, especially in the face of opposition or rejection of viewpoint
• Excellent change management, decision making, problem solving, continuous improvement, executive communication and teamwork skills
• Digitalization / gaming mindset: Identifying and recommending opportunities for process improvement and simplification through automation

Preferred qualifications, capabilities, and skills

• Bachelor\'s degree or equivalent experience required
• Atleast 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.

About the Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

JPMorgan Chase